FAQs

While the warranty protects against all defects, it does not extend to damage resulting from accidents or problems related to software.
Refurbished: The sellers we partner with adhere to rigorous quality standards. Every refurbished item undergoes a meticulous process that includes thorough cleaning, comprehensive testing to ensure perfect functionality, and careful assessment. Additionally, any ageing parts are replaced with high-quality new components. You can be confident that our refurbished items function perfectly.
Used/Secondhand: When you purchase a used or secondhand item from a private seller, you typically rely solely on their description of its condition. There is often no guarantee or warranty provided.

Unfortunately, once an order has been placed, we may not be able to change the delivery address. Please contact our customer support team as soon as possible, and we will do our best to assist you if possible.

There may be limits on the quantity of certain items you can order online. If you encounter any restrictions, this will be indicated during the checkout process. For large bulk orders, please contact our business sales team.

You may be able to cancel your order before it has been dispatched. Please contact our customer support team as soon as possible with your order details to request a cancellation. Once an order has been shipped, our standard returns policy will apply.

You can choose to get your orders delivered to an address other than your billing address. Just enter this address during the checkout process. We are unable to change the address once the order has been placed.