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We sincerely apologise for the inconvenience. If you notice of any degraded performance, defects, issues or unsure where to find the correct settings for your product/device, please select the appropriate options below and we will assist you along the way
Accidentally made a typo in your post code or selected wrong region during checkout? Don't worry. Please fill in the required details below and let us know which part of your address to be revised.
Kindly take note that we will only allow minor revisions to be made to your address such as postcode/regions. Any major modifications to the shipping address will be rejected due to our policy. We sincerely apologise for the inconvenience caused.
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We sincerely apologise for the inconvenience. Although our teams work hard to ship all of our customers' orders on time, there might be few cases where issues caused by logistical, procurement, warehouse might delay the delivery of your order. Please fill in all the required details below and we will expedite your request as soon as we can.
Please upload all of the required pictures below. This will help us to assess the condition of your order/package for smooth processing
We sincerely apologise for the inconvenience. If you notice that the orders/items inside or outside of the package you received is visibly damaged, please fill in all the required details below. Please note that you will need to send this request within 2 days upon the receipt of your shipment
Not sure how to set up certain functions, trying to change language or prefer to have a manual/booklet for your easy reference? Feel free to reach out to us by filling in the details below and we will help you in these matters
**Total uploaded files size cannot exceed 35MB.
Please provide specific details about the problem and the circumstances under which it occurs
Please provide us with a clear photo that shows the current condition of the item. This will help us assess the condition and process the return accordingly
The serial number can usually be found on the outer box or packaging
